WE TELL YOU WHO WE ARE ...

Encabezado 6

FLOW CHECK

IT IS CREATED IN 2010

as a service company to offer the best option for the maintenance of regulators and diving equipment . He was born in a small room but with the illusion of becoming great, with desire and working hard.

FLOW CHECK IS THE OFFICIAL TECHNICAL SERVICE BRAND

For diving equipment whose main value is the quality of the services it provides, for this we have developed work procedures that far exceed the quality requirements demanded by the manufacturers of the leading brands of diving equipment in sales around the world. the Official Technical Service of Scubapro and Halcyon Europe; and the Authorized Technical Service of the main diving brands, and we have the largest diving equipment maintenance workshop in Europe.

COMMITMENT OF THE HIGHEST QUALITY,

Giving official character to all the processes developed, FLOW CHECK has been certified with the ISO 9001: 2015 standard by SGS in Process Quality Management in accordance and in Environmental Quality Management in accordance with the ISO 14001: 2015 standard. Constantly innovating and improving ourselves and using only spare parts authorized by the brands.

PROFESSIONAL FLOW CHECK,

We serve the security forces of the State, Firefighters and the Army. Our clients include fish farms, professional diving companies and shipping companies. Our continued commitment to quality and customer service has allowed us not only to grow in volume, but to maintain them over several years of a mutual relationship of trust, thus becoming the dive equipment repair shop. largest in Europe.

CERTIFICATES:

FLOW CHECK, within its range of services, includes certified reviews of regulators on demand in accordance with the EN250, EN13949 standard, issuing a certificate of work carried out, always signed by a Technician qualified by the brand and authorized to perform the work. In the same way, we proceed with the rest of the equipment to which we provide our services, issuing certificates with photos of all the work carried out, in the different equipment we provide service to.

ANSTI CSTF TEST CERTIFICATE,

As a guarantee of our services in regulators, each piece of equipment reviewed is adjusted and calibrated using an ANSTI equipment, ensuring that the inspiratory effort and intermediate pressure values ​​set in the equipment are those recommended by the manufacturer, subsequently performing the test as a guarantee of the equipment. Computerized Service Test Facility, where the values ​​described above are recorded, also carrying out a verification of the work required for the first stage according to the EN250 standard.

DELIVERY COMMITMENT,

All the services requested from FLOW CHECK are responded to in a maximum of 48 hours by means of a written document, also including a commitment to the maximum delivery of the equipment, this is achieved with great effort and maintaining a high stock of spare parts to avoid having breakages that may affect the service, our only limitation being the availability of spare parts in the rare cases of very old and / or discontinued equipment, or equipment that has broken parts due to accidental falls or other types of incidents. In these cases, we are subject to the availability of the products by the suppliers, a delay of no more than 3 to 5 days being usual which, in most cases, does not affect the expected delivery date.

SERVICES GUARANTEE,

All the works carried out by FLOW CHECK have a guarantee of 3 months as established by the current regulations on Trade according to the legislation of the European Union and Spanish, customers can exercise their rights in accordance with the regulations on trade, for For this reason, our company always offers an official invoice to all FLOW CHECK clients to protect and guarantee their rights as consumers.

WILL FOR IMPROVEMENT CONTINUES,

With the intention of improving our service, we have introduced a short satisfaction survey to all our clients to find out how we can improve and how we can make their experience with our company fully satisfactory.

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Monday to Thursday:  9.30am to 1.30pm -2.30pm to 7pm

Friday:  9.30am a 3.30pm

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C/ del Cardenal Reig 13, 08028 Barcelona

+34 936 672 710

administracion@flowcheck.es